Renovate without worries - with the Livit Mieter:innenCoach

Renovations in an occupied state are challenging: dust, noise, deadlines - and in the middle of it all, people who want to continue to feel at home. However, more and more owners are turning to this form of refurbishment to avoid vacancies and implement projects efficiently. So how can the challenges be overcome without the refurbishment project stalling or conflicts arising? This is where the Livit Mieter:innenCoach comes into play - the solution for smooth processes and satisfied tenants. Close cooperation between ownership, construction management and management ensures that important synergies are exploited and the reputation of all project participants is safeguarded.

«Our tenants feel well looked after despite the refurbishment - with a direct contact person who deals with concerns quickly and offers pragmatic solutions. Owners stay informed, while construction and management are noticeably relieved thanks to coordinated processes.»

Sandra Ehrenmann, Livit Senior Project Manager Tenant:insideCoach

The coach acts as an interface between all project participants and thus ensures essential services throughout the entire restructuring process:

- Needs-based support for tenants on site
- Transparent communication
- Pragmatic solution finding and constructive conflict resolution
- Fast response times
- Coordination between all project participants
- Contribution to timely and professional project execution
- Organization of internal and external housing solutions as required
- Strengthening tenant satisfaction
- Fewer complaints and inconvenience claims

Our Mieter:innenCoach is currently being used in seven major refurbishment projects. Initial survey results and experience are extremely positive across the board. Our tenant coach is always available for all project participants, offers valuable suggestions for solutions and provides valuable relief through its triage function. The result: successful refurbishments on schedule, satisfied project participants and happy tenants.

Find out more now at www.livit.ch/mietercoach - We look forward to your inquiry.

We create proximity to people

The Mieter:innenCoach, our new service created in 2025, is part of our letting management. In cases where refurbishment in an occupied state is not possible, Livit also provides personal support with tenant support - with empathy and many years of experience. For us, this is not a side issue, but the core of our responsibility.

Livit AG - there for you throughout Switzerland

We offer property management, construction management and letting management from a single source. With nine branches in Basel, Bern, Geneva, Lausanne, Lugano, Lucerne, Solothurn, St. Gallen and Zurich, we are present in all language regions - and always close to our customers.

Letting, managing, developing - for us, this is more than just a business. It is a responsibility towards owners, tenants and ultimately towards our society.

Further information can be found at: www.livit.ch/vermietungsmanagement.

Matthias Brauchli
Head of Lettings Management
+41 58 360 35 22
matthias.brauchli@livit.ch